In the world of vacation rentals and property management in Santa Barbara and Montecito, finding the perfect balance between promoting your services and delivering exceptional experiences can be a challenge. At our property management company, we’ve adopted a unique approach that focuses on under-promoting our services while consistently over-delivering for our valued guests and homeowners. This strategy has proven to be a game-changer in how it sets us apart in the competitive landscape of vacation rentals in Santa Barbara and Montecito.
Santa Barbara and Montecito are cities that have a reputation of quality vacations and amazing experiences. With such a desirable location, it’s no wonder that the vacation rental and property management industry is highly competitive here in Santa Barbara. Many property management companies are quick to make lofty promises and boast about their services, but we believe in letting our actions speak louder than our words. Data driven, we know the vacation rentals market here in Santa Barbara and how best to engage the proper technology in this ever changing climate. For over 15 years, we have grown organically and sustainably. Our team of 9 works 24/7 to ensure property owners and guests are well-loved and taken care of.
Homeowners
We believe that trust is the cornerstone of any successful business relationship. We deliberately under-promote our services to potential owners to avoid creating unrealistic expectations. We want our guests and homeowners to trust that what we offer will exceed their expectations, rather than falling short of inflated promises. Just as much as homeowners entrust their properties to us, we feel it’s a partnership and therefore, only partnerships that work for both parties work for us!
Guests
When guests arrive at one of our vacation rentals, they often find themselves pleasantly surprised by the high level of service, cleanliness and attention to detail we take before each guest arrives. This positive experience not only leads to over 50% repeat business but also encourages positive word-of-mouth recommendations and 5 star reviews. We truly care about the guest experience in each of the properties we manage here in Santa Barbara and Montecito.
Our Property Management
Instead of overextending ourselves to acquire as many properties as possible, we concentrate on a select number of homes and owners that understand how important this relationship is to maximize the profits of their vacation rental while at the same time preserving the integrity of the home and it’s guests. This allows us to dedicate more time and resources to each property, ensuring that it each are well-maintained and offer an unforgettable experience to guests. Never is a property nor a guest just a unit or reservation number on our tape chart. Each day, we are fielding text messages, phone calls, emails from guests and owners to ensure the greatest experience at each home. We focus on quality, not quantity of homes and with our in house maintenance team constantly at each home weekly, we make sure owners and guests can rely upon us to assist in any situation.
Our Commitment to Excellence
We take pride in the maintenance and presentation of our vacation rental properties. Our dedicated team here at Haller Coastal Homes goes above and beyond to ensure that each property is in perfect condition, from cleanliness to amenities and decor. Guests often find our properties even better than they expected once they arrive. Not only do we impeccably maintain the properties we manage, we stay ahead of the market with our “tech stack” which is vast and robust to maintain our high occupancy rates and increases in average daily rates. As a frequent panelist at numerous vacation rental conferences and keeping the pulse on any everything having to do with laws and regulations regarding vacation rentals in Santa Barbara and Montecito, we know the market intimately here and nationwide. We also know what it’s like to be an owner of vacation rentals as we personally own 2 properties in another state.
In the competitive world of vacation rentals and property management here in Santa Barbara and Montecito, our approach of under-promoting our services while consistently over-delivering has set us apart. We believe that trust, managed expectations, and a focus on quality and excellence are the cornerstones of our success. By putting our guests and homeowners first, we’ve established ourselves as a trusted partner in the Santa Barbara and Montecito vacation rental market, earning the loyalty of both property owners and guests alike. When you choose our property management company, you can expect more than words…you can expect an over-delivery on our services.
If you’re searching for vacation rentals in Santa Barbara and Montecito or require top-notch property management services, contact us today for a free market evaluation to discover how we are by far the best local property management company serving vacation rentals and short term rentals exclusively.
